Daffodil CRM is the open source CRM solution, aims to manage customer relationships in a highly organized environment. The software is written in Java and is compatible with Windows 95, 98, 2000, ME, NT and XP, and Linux operating systems. Web environment is required to run Daffodil CRM successfully. The software is released and distributed under the terms of GNU General Public License.

Daffodil CRM provides an array of enterprise oriented customer contacts and coordination like customer service, field support, sales and marketing. With Daffodil CRM, the user can get the complete up-to-date information of the customer that can be shared across the departments of the organization. This is provided by the complete integration of Leads and Task modules in the software.

Daffodil CRM is efficient in the sense that it allows little scope for missing out an opportunity. Starting from identification of the lead to encashing it to dollars, the entire sales activities are done automatically by maintaining the transparency.

Daffodil CRM provides entire analysis of the sales. Therefore, a company can react more effectively to sales opportunities with the implementation of Daffodil CRM. Apart from the sales analysis, Daffodil CRM provides the managers and the executives to manipulate their leads and can take the decision about sales projections, shortfalls and increased revenues. Daffodil CRM can improve the execution of the corporate operation plans and can increase customer satisfaction. This is the effective feature of Employee Performance Management in Daffodil CRM.

By understanding the customer needs and preferences, Daffodil CRM increases the value of each customer relationship and customer satisfaction during pre-sales and post-sales.