Customer-Touch CRM is the open source, platform independent customer relationship management solution software for small and medium firms. The software is free. However, it is released and distributed under the terms of the GNU General Public License.

Customer-Touch CRM is written in PHP and Python. The software is very effective to manage the relationship between customers and enterprise. Customer-Touch CRM is easy to install and use.

Customer-Touch CRM supports the Web based user interface and runs on OS Independent operating system. The topics under communication provided by Customer-Touch CRM are Post-Office, fax, database, and address book. Topics under Information management, provided by Customer-Touch CRM, are Issue Tracking and Workflow Frameworks. Customer-Touch CRM also provides Office/ Business topics like Financial, Groupware, News/ Diary, Office Suites and Scheduling.

Customer-Touch CRM is available in Spanish, English, French, Italian, Bulgarian and Thai.